Join us at an exciting time with our growing team. You’ll be part of an energetic, social and dynamic group of people. We offer a number of interesting and challenging roles in the brewing industry. We also offer loads of perks and benefits to make your working life better, including:
- 25 Days holiday(plus bank holidays), membership of our Company pension, healthcare, Employee Assistance, Group Life Assurance and bonus schemes.
- Training and support: our staff get the benefit of on-going training to do their jobs well and to develop in other areas too. A team favourite is our regular tasting and flavour training allowing everyone, no matter their role, to develop expertise in beer flavours and quality (if they want to!)
- Festivals and social events: we sponsor or attend loads of festivals and beer events throughout the year and often have free tickets and VIP packages to hand around, or opportunities to work at events.
- Staff well-being: we take care of our team with lots of social and group gatherings – from team lunches to regular evenings in the Taproom and events such as cycle rides and masterclasses. We provide free drinks, fruit and snacks during the day and often partner with local businesses to swap beer for staff goodies like samples, baked goods and other treats.
If you want to be part of helping thirsty people everywhere Get a Taste of Brixton, check out our current opportunities and get in touch!
OPERATIONS ASSISTANT - CLOSING DATE 25 NOVEMBER 2022
BASED IN OUR BREWERY AT 1-2 DYLAN RD, LONDON, SE24 0HL
Start date: As soon as possible
This is a new and varied role to help us in the latest phase of our establishment as one of London’s best-known craft breweries. Brixton Brewery has been wholly owned by Heineken since February 2021, but is run by the original founders as an independent organisation with autonomy, but support available where required.
We’re looking for a communicative, outgoing and highly organized individual to assist our Operations team (and the wider brewery) with many aspects of the business including administration, logistics and customer service.
The Operations Assistant is a key part of our Operations Team and is responsible for:
Order administration – taking orders from customers over the phone and via email and entering into our brewery management software (Brewman).
Co-ordinating with the Finance Team to maintain our credit control processes.
Managing the administrative processes and functionality of our online shop.
Answering the phones and maintaining the orders@ and info@ email addresses.
Co-ordinating local and national logistics alongside our Office Manager.
Liaising with the Sales Team on all sales enquiries in a timely and accurate manner.
Working with the Operations Team to maintain accurate stock levels and integrity.
Maintaining the offices and kitchens on-site (ordering office supplies & staff refreshments, post)
Any other duties that contribute to the effective functioning of the brewery.
Represent the brewery professionally as the person our customers talk to the most.
Be a brand ambassador.
Essential skills & qualifications:
Brilliant customer service.
Excellent written and verbal communication skills.
A flexible can-do attitude with willingness to tackle any challenge.
Excellent planning and organisational skills.
A keen attention to detail and accuracy.
Competent IT skills, ideally proficient in MS Excel.
Legal right to work in the UK.
Great to have:
Experience of administering orders and warehouse functions.
Experience of working in a brewery.
An interest in craft beer.
What we offer:
Excellent comprehensive benefits including, from day 1 of joining: private healthcare, employee assistance programme, group life insurance and our discretionary bonus scheme. We also offer generous discounts on beer and merch and lots of social opportunity for festivals and events. Following a successful probationary period, we also offer the Cycle to Work scheme.
25 days annual leave, plus Bank Holidays.
A dynamic + interesting workplace with a great team and support for career development.
The opportunity to grow with the company.
Opportunities to learn other aspects of the drinks / brewing business.
How to apply:
Please send your CV and covering letter with subject “Operations Assistant” to email@example.com by 25 November 2022.
We will contact and interview suitable candidates as we receive applications.
APPLICATION DEADLINE: 25 November 2022
WE ARE A LONDON LIVING WAGE EMPLOYER